Terms & Conditions

UNLESS STIPULATED IN A SEPARATE CONTRACT THE TERMS & CONDITIONS ARE THE FOLLOWING:

1) VALIDITY TO 31 DECEMBER 2019.

2) PRICES

• OUR PRICES ARE CALCULATED IN LOCAL CURRENCY: MOROCCAN DIRHAM AND MAY BE CHANGED WITHOUT WARNING IF ECONOMIC CONDITIONS NECESSITATE THEIR READJUSTMENT. ANY FLUCTUATIONS IN THE FOREIGN EXCHANGE RATE HAVE TO BE TAKEN IN ACCOUNT BY THE CLIENT.

3) CONDITIONS

• ANY OTHER SERVICE NOT MENTIONED IN OUR PROGRAMS WILL BE PROVIDED AT A CHARGE OF SUPPLEMENT.
• NO REFUNDS ARE MADE FOR UNUSED SERVICES.
• ANY CLIENT STAYING AT A HOTEL NOT PROGRAMMED IN OUR TOURS, DUE TO WHATEVER UNFORESEEN CIRCUMSTANCES, WILL BE PERSONALLY RESPONSIBLE FOR SUCH CHARGES.
• COMPULSORY SUPPLEMENTS DURING FOLLOWING DATES : DECEMBER 24th AND 31st.
• SINGLE ROOMS : VERY LIMITED NUMBERS. ROOMING LIST MUST BE ON OUR POSSESSION, AT LEAST 30 DAYS BEFORE THE BEGINNING OF EACH TOUR.
• HOTELS LISTED MAY BE REPLACED BY SIMILAR ONES.

LIABILITIES

• THE PRESENT PROGRAMS ARE ESTABLISHED BY MAJESTIC TOURS OF MOROCCO ACTING AS AN INTERMEDIARY BETWEEN THE CLIENT AND THE CARRIERS, HOTEL KEEPERS AND OTHER SUPPLIERS OF SERVICES.
• CONSEQUENTLY, THE TRAVEL AGENCY CAN NOT BE HELD RESPONSIBLE FOR ANY ACCIDENT, WOUND, IRREGULARITY, LOSS OR THEFT OF POSSESSIONS OR HAND BAGGAGE. IT CAN NOT BE HELD RESPONSIBLE, AND THE TRAVELER IS ENTITLED TO NO INDEMNITY IN CASE OF CHANGE OF FLIGHT'S TIMETABLES, FLIGHT DELAYS, OR CHANGES IN ITINERARIES.
• IN CASE OF DOWNGRADING FOR REASONS BEYOND OUR CONTROL REQUISITIONS, OVERBOOKING, STRIKES ETC...)
• A COMPENSATION EQUIVALENT TO THE DOWNGRADING FROM ONE CATEGORY TO THE OTHER WILL BE REFUNDED AND THE CLIENT CAN NOT CLAIM ANY OTHER INDEMNITY OR REFUND FOR AN ITINERARY CHANGE.

RESERVATIONS

• MAJESTIC TOURS OF MOROCCO
• 46 Avenue Fal Oueld Omeir Rabat Morocco
• TELEPHONE : +212(0) 37 67 57 24
• FAX : +212(0) 37 77 53 21

CANCELLATION :

• UP TO 90 DAYS A CANCELLATION FEE OF, MDH 500 PER PERSON FOR INDIVIDUALS AND MDH 300 PER PERSON FOR GROUPS OVER 10 PARTICIPANTS, IS SUSTAINED ON CANCELLATIONS RECEIVED AFTER BOOKING OF THE TOUR, IN ADDITION TO ANY PENALTY IMPOSED BY THIRD PARTY.
• BETWEEN 89 DAYS AND 45 DAYS A CANCELLATION FEE OF MDH 750 PER PERSON FOR INDIVIDUALS AND MDH 400 PER PERSON FOR GROUPS OR 10% OF THE TOUR, WHICH EVER IS THE HIGHER, IN ADDITION TO ANY PENALTY IMPOSED BY THIRD PARTY.
• BETWEEN 44 DAYS AND 30 DAYS A CANCELLATION FEE OF 25% OF THE TOUR WILL BE SUSTAINED, IN ADDITION TO ANY PENALTY IMPOSED BY THIRD PARTY.
• BETWEEN 29 DAYS AND 15 DAYS A CANCELLATION FEE OF 50% OF THE TOUR WILL BE SUSTAINED, IN ADDITION TO ANY PENALTY IMPOSED BY THIRD PARTY.
• BETWEEN 14 DAYS AND 08 DAYS A CANCELLATION FEE OF 75% OF THE TOUR WILL BE SUSTAINED, IN ADDITION TO ANY PENALTY IMPOSED BY THIRD PARTY.
• BETWEEN 08 DAYS AND 03 DAYS A CANCELLATION FEE OF 95% OF THE TOUR WILL BE SUSTAINED, IN ADDITION TO ANY PENALTY IMPOSED BY THIRD PARTY.